Frequently Asked Questions
Shipping Rates and Timelines
Rate: $10 or Free On Orders Over $100
Delivery Time: 3-6 Business Days
We now ship globally! Select your shipping country in the top right corner of the website. Customs and duties are included in the shipping fees.
Delivery Time: 4-10 Business Days
More shipping details can be seen here.
Returns and Exchanges
Saturdays NYC is committed to ensuring your complete satisfaction with each of your purchases. We gladly accept returns on full-priced, non-international orders within 14 days of delivery, and exchanges within 30 days of delivery. Please note we share the cost of return processing with our customers and charge a $5 restocking fee. You can start the return process here.
Return items must be in new condition with original tags attached.
Orders placed between November 15th and December 15th are open to extended returns through January 15.
Please note international orders and sale items are final sale, and cannot be returned or exchanged.
Our product runs true to size. Please refer to each garment's product description for fit specific information. You will also find a Size Guide link on each product. Chat or send us an email if you need sizing help.
Saturdays NYC has seasonal sales only a few times a year. Products bought on sale are not eligible for return. Occasionally we offer secret sales to our email and text/sms subscribers as a "thank you" for being a part of our brand. Join our emails and text/sms lists to be the first to know about sales and special events, as well as receiving a one-time use discount code upon sign up.
We ship internationally. Select your country flag in the top right corner of the website on your computer or the top right corner of the mobile navigation on your phone.
Dynamic Global-E pricing is calculated for all international markets.
You can buy directly from our Australian website here www.saturdaysnyc.com.au
You can buy directly from our Japanese website here www.saturdaysnyc.co.jp
We would also love to see you in person at one of our international store locations in Japan and Australia. Please see our complete store list here.
If you have any further questions, you can contact us at support@SaturdaysNYC.com.